Privacy Policy

Hometrino LLC (“Hometrino,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy describes how Hometrino collects, uses, shares, and safeguards personal information obtained through our website Hometrino.com and any other online platforms, tools, features, or services that link to this Privacy Policy (collectively, the “Services”).

This Privacy Policy applies to all interactions you have with Hometrino through our Services, including when you browse listings, create an account, request information, submit inquiries, use our mortgage tools, interact with local real estate professionals, or engage with any resources we make available.

By accessing or using the Hometrino Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here. If you do not agree with any part of this Privacy Policy, you must discontinue use of the Services.

Hometrino LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted with an updated “Effective Date” shown at the top of this document. Your continued use of the Services after changes are posted constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

This Privacy Policy does not cover:

• Privacy practices of independent real estate professionals, agents, brokers, lenders, or service providers with whom you may choose to engage.
• Websites or services linked to or from Hometrino that are operated by third parties.
• Privacy or data practices that apply to employees, job applicants, or contractors of Hometrino.

When you communicate, transact, or share information with any agent, broker, lender, or other real estate professional who contacts you through Hometrino, that party’s own privacy policy applies to the data you provide to them. Hometrino LLC is not responsible for third-party privacy practices.

Your Consent

By using the Services, creating a Hometrino account, submitting a request, or interacting with any Homes, Listings, Mortgage Tools, or Professional Contact Forms on our platform, you:

• Consent to the collection, storage, and processing of your personal information as described here.
• Consent to Hometrino sharing and licensing your information to participating real estate agents, brokers, property managers, mortgage professionals, and other partners in order to fulfill your requests.
• Consent to receiving communications related to your inquiries or activity on the platform unless you opt out.

Restriction on Use by European Residents (GDPR)

Hometrino LLC operates from the United States and provides Services designed exclusively for users within the United States. Hometrino does not intentionally collect personal information from residents of the European Union, EEA, Switzerland, the United Kingdom, or any region covered by the General Data Protection Regulation (collectively, “European Residents”).

Because Hometrino may not comply with the GDPR and does not offer Services to European Residents, the following applies:

• European Residents are strictly prohibited from using the Services to the extent their information would be governed by GDPR.
• Hometrino may block IP addresses originating from Europe and apply technical measures to prevent the collection of European Resident data.
• If a European Resident bypasses these measures — such as using VPNs or proxy tools — and submits data to Hometrino, they agree to indemnify Hometrino LLC for any liability, penalties, or regulatory actions resulting from such submission.
• If a European Resident believes their information was collected unintentionally, they may contact Hometrino using the information at the end of this Policy. Hometrino will promptly remove the data to the extent permitted by law.

Information We Collect

Hometrino collects several categories of personal information so that we can operate the Services, connect you with real estate and mortgage professionals, improve platform performance, and comply with applicable laws. The type of information we collect depends on how you interact with the Services. We collect information directly from you, automatically through your device, and from third-party partners such as real estate agents, lenders, property managers, and analytics providers.

Below is a complete description of the information we may collect.

Information You Provide to Hometrino Directly

You may provide personal information when you create an account, request information, submit a form, save a home, inquire about a listing, request contact with an agent or mortgage professional, use our calculators, or otherwise communicate with us.

This may include:

Information Collected Automatically

When you visit, browse, or interact with the Services, Hometrino and our service providers may automatically collect information using cookies, pixels, web beacons, logs, and similar technologies.

This may include:

Information We Receive From Third Parties

Hometrino partners with lenders, real estate agents, property managers, analytics vendors, and marketing tools. We may receive additional information from these partners, including:

Sensitive Information

Hometrino does not intentionally collect sensitive personal information such as:

• Social Security numbers
• Driver’s license numbers
• Government-issued ID numbers
• Bank account or credit card numbers

However, some mortgage partners may request such information directly from you. Hometrino does not control or store such data.

Information Collected From Children

Hometrino does not knowingly collect information from children under the age of 13. If we discover such information has been collected, we will promptly delete it.

How We Use Personal Information

Hometrino LLC uses the personal information we collect for a variety of business, operational, and service-related purposes. The way your information is used depends on how you interact with our Services, whether you browse listings, request to speak with a professional, submit a lead form, use mortgage tools, create an account, or otherwise engage with the platform.

We use personal information in the following ways:

Your Privacy Choices and Controls

Hometrino LLC provides you with several options to manage how your personal information is collected, used, and shared. These rights and controls apply depending on your activities within the Services, applicable U.S. state privacy laws, and your account settings.

How We Share Personal Information

Hometrino LLC may share, license, or transfer personal information to third parties in the circumstances described below. We do not share personal information except as outlined in this Privacy Policy.

Data Security & Retention

Hometrino takes reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, theft, misuse, alteration, or destruction. Security measures may include encryption, access controls, firewalls, secure data centers, monitoring, and authentication procedures.

Hometrino retains personal information only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, maintain business and financial records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

U.S. State-Specific Privacy Disclosures

Certain U.S. states provide additional privacy rights to their residents. These include California (CCPA / CPRA), Colorado, Connecticut, Virginia, and Utah.

Depending on your state of residence, you may have rights such as:

• Right to know what personal information is collected
• Right to access your data
• Right to request deletion
• Right to correct inaccuracies
• Right to opt out of the sale or sharing of personal information
• Right to limit the use of sensitive information

Children’s Privacy

Hometrino does not knowingly collect personal information from children under the age of 13. If we become aware that a child’s information has been collected, we will delete it promptly. If you believe Hometrino has collected information from a child under 13, you should contact us immediately.

International Transfers

Hometrino is based in the United States. All data is stored and processed in the United States. Hometrino does not offer services to EU/EEA/UK residents and actively restricts access, but any cross-border transfers that occur unintentionally will be governed by U.S. law.